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Customer Care Plan

Extended Warranty

A customer care plan is an increasingly popular option for customers purchasing lifestyle products, electrical goods in particular.

Lumley Retail Warranty is the leading provider of customer care plans in Australia. We create partnerships with retailers to provide a high-quality service, so your customers can make purchases with confidence. Our repair-or-replace warranties are supported by expert repairers located around the country.

Our customer care plans include:
• Mechanical and electrical failures
• All service parts and labour
• Service fees or call out service as per the manufacturer’s terms and conditions

Lumley Retail Warranty is part of Wesfarmers General Insurance Limited, one of Australia’s largest general insurers. Our retail partners, and their customers, can be confident in the knowledge that their products are covered by an experienced provider of extended warranty services with strong financial backing.

Lumley Retail Warranty makes it easy to provide this quality service to your customers:
• Simple process
• No complicated paperwork
• Lumley Retail Warranty handles the repairs
• Fast, nationwide service network
• Satisfied customers